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Kibbi.ai (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
1. What We Collect
When you use Kibbi, we may collect the following types of information:
Parent Account Info
- Name and email address
- Password (securely encrypted)
Child Profile Info
- First name (optional)
- Age or age range (used to tailor story content)
Story Input & Usage
- Custom text or voice inputs you provide to generate stories
- Story content created through your account
- Interaction data (e.g., books viewed, favorited, or edited)
Payment Info
- We use Stripe to securely process payments. We do not store your full credit card details on our servers.
2. How We Use Your Info
We use your data to:
- Create personalized stories based on your input
- Tailor content to your child’s age and preferences
- Improve our platform, features, and AI models
- Provide customer support and respond to inquiries
- Process payments and manage your subscription
We do not sell your data, and we never use your child’s information for targeted advertising.
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal data under one or more of the following lawful bases:
- Performance of a contract (e.g., to deliver the service you requested)
- Consent (e.g., when customizing content for your child)
- Legitimate interests (e.g., improving platform performance)
You may withdraw your consent at any time by contacting us.
4. Third-Party Services
We use trusted third-party services to help operate Kibbi.ai, including:
- Payment processing (e.g., Stripe)
- Cloud storage and hosting
- AI content generation tools
- Customer support systems
These providers are given only the data needed to perform their tasks, and they are contractually required to protect your data under privacy and security standards that match ours.
5. International Data Transfers
If you are located outside the United States, please note that your data may be processed in countries where privacy laws may differ from yours.
When transferring data internationally, we rely on:
- Standard Contractual Clauses (SCCs) approved by the European Commission, or
- Other lawful mechanisms permitted under GDPR
6. Children’s Privacy
Kibbi.ai is designed for adults, not children. While we allow you to create stories using your child’s name or age for personalization, children under 13 are not permitted to create accounts or use Kibbi independently.
We collect only minimal child-related data (e.g., age range) to provide age-appropriate experiences. If we learn we’ve collected personal data from a child without verified parental consent, we will delete it promptly.
7. Your Rights (Under GDPR & Similar Laws)
If you are located in the EU, UK, or another jurisdiction with similar data protection laws, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict certain processing
- Receive a copy of your data in a portable format
- Withdraw consent where processing is based on consent
- Lodge a complaint with your local Data Protection Authority (DPA)
To exercise any of these rights, please email us at support@kibbi.ai.
8. Your Choices & Data Deletion
You can:
- Edit or delete your account information at any time
- Manage or delete child profiles
- Cancel your subscription (you’ll retain access to already-created stories)
- Request complete data deletion by contacting us
We’ll respond to deletion or data access requests within the legally required timeframe.
9. How We Protect Your Info
We use encryption, secure servers, and industry-standard safeguards to keep your personal data safe. Access is limited to authorized personnel and trusted service providers.
10. Updates to This Policy
We may update this Privacy Policy from time to time. If changes are significant, we will notify you via email or in-app message. You can always find the latest version on our website.
11. Contact Us
Got questions? We’re here to help.
📧 Email: support@kibbi.ai
🌐 Website: https://www.kibbi.ai
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